PRIVACY POLICY

Last updated: October 21, 2024

This Privacy Policy explains how Ask Anna (Pty) Ltd ("we," "us," or "our") handles your privacy when you use our mobile application (Ask Anna) or other services linked to this Privacy Policy ("Services"). Protecting your privacy is our priority, and we are committed to ensuring your personal data remains secure and confidential.

Your Privacy, Simplified

• Your chats, your eyes only: We do not collect, store, or access your input, conversations, or data. Everything stays right on your device.

• No peeking: No one at Ask Anna can see your chats. Ever.

• Poof, it’s gone: If you clear your chat history or start fresh, your data is permanently erased from your device.

User Rights Regarding Data Sharing

At Ask Anna, we emphasize transparency and compliance with applicable privacy laws, including the California Consumer Privacy Act (CCPA). Users have the right to know whether their personal data is shared or disclosed to third parties. However, since Ask Anna does not collect or store any personal data, there is no data to share or disclose. If our practices change in the future, we will update this policy and provide clear information about data-sharing practices.

Opt-Out of Data Sharing

Under applicable laws, users have the right to opt-out of the sharing or selling of their personal data. As Ask Anna does not collect, share, or sell any user data, there is no action required by users to opt out. Should our data practices change, we will provide a straightforward and accessible mechanism for users to exercise their opt-out rights.

What Information Do We Collect?

We do not collect any personal information, input data, or usage data from our users. All interactions occur locally on your device, ensuring complete privacy. Optional features, such as payment processing or account creation, may require minimal information, and any such data will only be collected with your explicit consent.

How Do We Handle Your Data?

Since Ask Anna does not collect or store user data, there is no processing of your personal information for core app functionalities. Any optional services requiring minimal data, such as payment processing, will adhere strictly to this Privacy Policy and applicable privacy laws.

How Do We Keep Your Data Safe?

Because we do not collect or store data, your privacy is inherently protected. Optional features requiring data, such as payment processing, are secured through industry-standard measures provided by third-party service providers. For these optional features, we recommend reviewing the respective third-party privacy policies for more details.

Artificial Intelligence and User Privacy

Ask Anna leverages artificial intelligence technologies to enhance your experience. However, all AI processing happens locally on your device. Input data, such as your conversations, is never transmitted, stored, or shared with third-party AI service providers.

Your Privacy Rights

Ask Anna complies with applicable privacy laws and respects your rights, including the right to access, correct, delete, or restrict the use of your personal data. Since we do not collect any data by default, most privacy rights are inherently satisfied. For optional services requiring data, users can exercise their rights by contacting us at developer@ask-anna.ai.

California Residents

Under the California Consumer Privacy Act (CCPA), residents have the right to know what personal information is collected, shared, or sold. Since Ask Anna does not collect, share, or sell personal information, these rights are effectively inapplicable.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Updates will be indicated by the "Last Updated" date. If significant changes are made, we will notify users by prominently posting an updated notice or directly contacting users if applicable.

Contact Us

For questions or concerns about this Privacy Policy or to exercise your rights under applicable laws, please contact us at:

Ask Anna (Pty) Ltd
Email: developer@ask-anna.ai
Address: 105 Main Road, Green Point, Cape Town, Western Cape, 7780, South Africa